At SeatPick, we’re revolutionizing how people buy tickets to live events worldwide — building a global secondary ticket marketplace that makes ticket buying safer, more transparent, and easier for millions of fans across sports, concerts, and major events.

We’re looking for a hands-on Operations Lead (Catalog & Maps) to help us build and maintain the best live event catalog in the world. In this role, you will own the operational backbone of our marketplace — ensuring our event catalog, interactive maps, and ticket inventory are accurate, scalable, and continuously improving. This is a high-ownership role where you’ll work directly with data, build processes, and help grow a team that powers the core experience of SeatPick.

What You’ll Own:

Own Global Catalog & Maps Operations
- Manage and maintain SeatPick’s global event catalog across sports, concerts, and major live events
- Oversee the setup and maintenance of interactive seating maps and event structures
- Ensure ticket inventory is accurate, complete, and consistently updated across markets
Ensure Catalog Quality and Accuracy
- Validate event data, venues, maps, and ticket listings across the platform
- Ensure major global events are accurately represented and updated in real time
- Maintain high data quality standards across all catalog operations
Drive Operational Efficiency with AI & Automation
- Use AI tools and automation to improve quality control and operational workflows
- Identify opportunities to reduce manual work and increase operational speed
- Continuously improve tools and internal systems that support catalog operations
Build and Manage the Catalog Operations Team
- Recruit, onboard, and manage in-house and outsourced team members
- Define workflows, priorities, and operational timelines
- Ensure smooth day-to-day execution of catalog and maps tasks
Identify Problems and Remove Bottlenecks
- Analyze workflows and identify inefficiencies across catalog operations
- Implement simple, practical solutions to improve speed and quality
- Work cross-functionally with product, data, and operations teams
Improve Catalog Infrastructure Over Time
- Help shape the long-term systems and processes behind SeatPick’s event catalog
- Contribute ideas that improve data quality, scalability, and operational efficiency
- Support the evolution of SeatPick’s internal tools and operational frameworks

Requirements:

3–6 years of experience in operations, project management, or data operations
Comfortable working directly with large datasets and structured information
Strong ownership mindset with the ability to drive change without formal authority
Experience using AI tools to improve workflows, productivity, or quality control
Experience managing freelancers or outsourced teams (a strong advantage)
Strong problem-solving skills and ability to improve processes
Fluent in English and Hebrew (additional languages are a plus)
Comfortable working in a fast-paced startup environment
Experience managing a team is a strong advantage

Bonus Points:

Passion for sports, live events, or music ⚽🎶
Interest in technology, AI, and data-driven products

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