Are See Tickets a reputable company? Should you buy tickets from See Tickets?
With the use of the internet making it so easy to buy tickets from a box office, many events are getting sold out within record time. This leaves anyone who wasn’t first to the site left in the dust. So, with the invention of online ticket reselling marketplaces, people were able to get tickets to the events they want.
However, this rise in reselling sites can make it difficult to figure out which ones are reputable and which ones you should stay away from. You can’t be sure that a site you’ve never used is trustworthy or not, and you don’t want to end up shelling out a mountain of cash for great seats if the tickets will never get to you, or if the tickets turn out to be fraudulent.
So, we have taken a look at one reselling marketplace and ticket agency to see if they are doing right by their customers. We will review See Tickets and determine if they are a website that you should trust to use for your next event, or if you should not take the risk, and use another site instead.
Pros:
- Large selection of tickets
- Paypal supported
- Nice website
- Good customer support
- Reputable company
- Different events available
- Variety of events available
Cons:
- Service fees
- Booking fees
- Limited customer protection
- The refund process is very specific
- No refunded tickets if lost, or stolen-after received
Who Are See Tickets?
See Tickets have been in business since 2004, and have developed a large following, making their site very popular among its audience. They have grown so much so, that in 2015, they sold 150,000 tickets to the Glastonbury Festival. This company has grown a lot since 2004, and they don’t seem to be stopping anytime soon.
The company has also worked to be in business with some of the biggest names in the entertainment industry so that they can ensure that they have the best tickets for their customers. This allows them to stay stocked with the biggest event tickets and stay at the top of their game, so you will be able to find tickets to all the events that you want to attend.
Is The See Tickets Site Easy To Use?
The See Tickets website was made with simplicity in mind, and it is very user-friendly and made to work quickly and efficiently. The site has a basic look with pages for different categories of events, and a search bar for those who know what they’re looking for. They also have a recommended area where you can see the most anticipated events so that you can grab tickets while they’re available.
The site also has a great feature that I have yet to see with other sites. This feature is the ability to sync your Spotify account for gig alerts via messenger or email. This is a great option to have so that you can get updates and notifications about upcoming events in your area. Plus, Spotify will give you notifications based on what you listen to and search for so it is relevant to your likes.
The check out for payment is pretty self-explanatory so that the process is easy for customers. The typical service and booking fees are added to the original ticket price, then the total is shown. The payment information will need to be given, and then you will have a confirmation page that shows you have successfully purchased your tickets. You will receive an email of confirmation as well.
Currencies And Payments
Currencies
The currencies that are shown on the website are only in British Pounds. This shows that the UK is their target audience. There isn’t a converter on the site, but a quick Google search will make it easy to translate the currency into whichever you feel comfortable using.
Payments
See Tickets accepts credit and debit cards including Visa, and Mastercard. This is pretty typical with most sites, but this site also allows you to pay through Paypal. This is a great way to get add another layer of security and is a welcomed addition.
Can I Find The Tickets I Am Looking For On See Tickets?
With reselling ticket sites, you need customers that are willing to sell on your platform. Without popularity, you will end up with a low number of tickets for events. This will also raise the prices due to the low number of tickets being available.
Luckily, See Tickets has a large seller base that is continually reselling on the site so that you can find whatever tickets you’re looking for. This allows you to have a wide variety of tickets, seats, and events available to you so you can choose whichever one is right for you. I would mention that See Tickets is catered mainly towards the music industry and don’t possess many tickets to sporting events and large sold out events.
Are The Ticket Prices Fair On See Tickets?
See Tickets resale marketplaces have tickets for events and games that are sold out, so you will end up paying a higher price than the original value of the ticket from the box office. The prices are set by the individual sellers, so the company itself does not have control over the pricing. Basically, if you want rare tickets to a special event, you may be paying a big price.
However, the online marketplaces thrive off of competition, so this means that if a few sellers are pricing their tickets higher than others, they may not sell and they will be forced to lower the price in order to get a buyer. This competitive pricing keeps prices reasonable, with a few added fees for use of the website, although they do tend to add various fees such as Refund protection, delivery fee etc, so be sure to be aware of these as the price of the ticket isn’t final and there will be some additional costs.
What Is The See Tickets Guarantee?
The See Tickets site guarantees that you will get a refund if there are any issues with your ticket. Although, you do have to abide by specific instructions. The process for getting a refund is listed on their site, with warnings telling you to follow the instructions exactly.
It is also clearly stated that if your tickets are lost or stolen, you will not be issued replacement tickets, nor given a refund. It feels a bit like customers have a big responsibility, and the company is not assuming much of that. So, you are left in the cold if anything happens to the tickets.
How To Contact The Site?
If you need any help while you are on the site, whether it is with your purchase or you have a concern to address, you contact the site through their customer service page. They have multiple ways to get ahold of them through that page.
There is a live chat feature that allows you to be directly contacted quickly, and there is also a search bar where you can put in your order tracking number to check on the whereabouts of your tickets. If you want to receive correspondence back about a specific concern, then you can use the customer contact form and put in your information for the team to get back to you within 72 hours.
There is also a frequently asked questions page for small inquiries that you can check to see if the answer to your question is there. If the answer to your question is on that list, then you can use one of the other methods to get ahold of a customer service representative.
Are See Tickets legitimate? Safe, Reliable, and a Legit site?
The See Tickets website is secured with measures that keep your information safe while you are browsing. They also have secured payments when you make a purchase so that you can feel safe that your card information won’t get into the wrong hands. You can rest assured that your information is encrypted, so you have no need to worry.
The customer service is available if you need any help, and the responses are guaranteed to be within 72 hours, so you will get a response in a reasonable amount of time. With the contact form and the live chat that is available, the team is easy to reach when you need them for any questions or concerns.
What Do People say Online About See Tickets?
One way to find out if a ticket selling site is worth your time is to look up customer reviews online to see what kind of experiences others are having with the company. If you see that many customers had bad experiences and left negative reviews, then you could see that as a reason to steer clear of that website. If customers are leaving positive feedback, then you can feel comfortable using the site.
With a look at the Trustpilot website, it shows that www.seetickets.com has mainly positive reviews. The overall rating is 4 out of 5 stars with 71% of customer reviews rating the company as excellent. Another 6% say that the site is great making 77% of the reviews positive. This shows that customers are having good experiences with See Tickets and that they are getting the tickets they want.
There were some negative comments about the response time from customer service, however, this was few in number so it seems to be a rare occurrence. There were also a few people that thought that the fine print on some of the tickets should be clearer, like one case where a five-year-old was turned away because anyone of that age or younger was not allowed into the event.
Again, this was something that was happened to very few customers, so it doesn’t seem to be a trend that is continuing, and more of a rare occurrence as well.
Can I Trust See Tickets That I Will Get My Tickets?
Is See Tickets safe? Well, this online marketplace has a good track record of keeping its customer base happy, so it looks like that See Tickets is trustworthy enough to get you your tickets. See Tickets has plenty of events to choose from, so you are likely able to find exactly what you are looking for. They also use secure carriers to deliver tickets so that you can feel safe knowing that your tickets are in good hands.
The guarantee that the site gives, although it doesn’t offer a ton of customer protection, it does guarantee that if there is a problem documented with your ticket that you will receive a full refund for the purchase price. So, in the unfortunate event that you are given fraudulent tickets by an un-reputable seller, they will give you your money back.
Plus, with the multiple forms of customer services that allow you to contact the support team when you run into any issues with your purchase, you can rest easy knowing that you are dealing with a company that is looking out for your best interest and will do whatever they can to get you the tickets you want.
Conclusion on See Tickets
The overall consensus from customers is that See Tickets is a great site to get any event tickets from. Whether you are looking for a comedy or music event for the weekend, you can find what you are looking for through this site. Although tickets will be higher than the original price, the competition between sellers will help keep the prices from being too high.
The site is a bit limited in terms of sporting events so you might be interested in checking SeatPick for those sports tickets, you can check our Viagogo review & StubHub review here.
The guarantee from See Tickets is that you will get your tickets in time for your event, and if there is an issue with the tickets being fraudulent or you don’t happen to receive your tickets due to an un-reputable seller being on the site, you will receive a 100% refund.
Just make sure that you have the proper documentation, or else you may not be refunded for the full amount.
With the Trustpilot rating being high, and a large number of customer reviews being mainly positive, you can also feel good about what kind of experience you will have with this company.
Many customers were happy with the tickets they purchased, with the customer service fixing any issues that they had, and also with the event itself. So, it is easy to see why customers are coming back for other events.
With all this being said, I think it is safe to say that See Tickets is a reliable site to use for tickets to events that you want to attend. If you have been looking for a good site to check out for concerts, comedy shows, or games, then See Tickets will have everything you could want.
Plus, with their great track record of making, and keeping, customers happy you can feel secure knowing that you will have a good experience.
