- Great Website
- Secure payment methods
- Customer support available
- No hidden fees
- 100% Money-Back Guarantee
- Seating in pairs
- No Paypal payments
- Focus in on Europe
- Hasn’t been around long
- Prices fluctuate
Buying tickets from online resell marketplaces seems to be the best new way to get ahold of the tickets to the events you want to attend. However, with the ease of getting tickets at the click of a button, this comes with the dangers of purchasing from a site that is not reliable and may not be able to get you your tickets but will gladly keep your money.
So, because it can be so difficult to figure out which websites are safe to buy tickets from, we are doing a full review on Footballticketpad.com, to see whether or not they are reputable and able to get you the tickets you ordered.
We will review what they do, what there guarantee to their customers is, and everything else you need to know before making a purchase on their site.
Who is Ticketpad?
Ticketpad is an online resale marketplace that was founded in 2014 and keeps its focus on European business. Football Tickets Pad offers a large selection of European football matches to choose from on the site to cater to their audience and many more sporting events.
Their website has been carefully made to be easy to use and designed with aesthetics in mind, with its crisp visuals and organized web pages. It is clear that Footballticketpad is looking to be one of the best in the business with high ratings and popular tickets sales. And, it seems that they are well on their way.
Is The Footballticketpad Site Easy To Use?
The ticket pad site is as user-friendly as can be. The site’s home page has categories for Top Teams, Top Games, and Upcoming Games to click on for easy access, and other categories such as ticketpad Liverpool at the top of the page for anything else you are looking for. If you already know what you are looking for, then you can type the games, team, or date into the search bar to look up that specific event.
The site also contains photos and layouts of the stadiums where the events will take place on the page for each venue. This allows you to see the stadium size and layout, and where exactly the tickets you are buying are within it. Overall, the site is easy to use, organized and has pretty much anything that you could need.
The payment processing is simple as well, as it functions like many of the other sites. You pick your event, your tickets, and then you give your payment information for a purchase. All you will have to do is confirm your information and the tickets will be purchased. You will receive an email with a confirmation within a few days to ensure that your purchase went through.
Currencies and Payments
Ticketpad is a Europe-based company and aims to keep it that way. Because of this, the currencies that are shown on the site are in Euros. They also have an option to switch to GBP, or British pounds, as well. Either way, if you are an international buyer using a different currency, you will just have to do a quick Google search to find out how much it translates to in your currency to check the price.
The payment methods that are supported are typical to most other resell sites with the ability to use Visa and Mastercard for debit or credit purchases. However, there isn’t an option for American Express, and Paypal is not supported on the site as a payment method either. This would be a welcomed addition to the site as another secure payment method that may be available in the future.
Can I Find The Tickets I’m Looking For On Footballticketpad?
Being a secondary online ticket seller means that they have an abundance of tickets being sold on the site every day. This is good for customers because it helps keep prices fair and competitive, and it gives them many options to choose from when they decide to make a purchase. Plus, on top of having a great ticket supply, they also have notes on certain seats and tickets letting you know if it has a particularly good, or bad, view of the game.
The large number of tickets allows you to be able to choose from lots of options, and it also gives you the ability to buy seats that are together. You don’t want to go to a game only to find out that the seats for you and your guest are separated. So, that makes getting tickets together easier as well.
You are also able to get tickets to big games. For example, if you are looking for Liverpool vs. Manchester United tickets, you can search for them on the site. They have them available as an upcoming game and available for purchase. They also let you know when tickets are going fast and the prices rise due to increased popularity, which can help you to get a good price before they go up.
Are The Ticket Prices on Footballticketpad Fair?
Like all other online ticket marketplaces, the prices will vary from ticket to ticket due to the seller. Because the tickets don’t come from the company itself, and instead come from individual sellers, the prices can fluctuate wildly.
The prices on a secondary marketplace are also higher than the original value of the ticket, often because at sold-out games and events, you will still be able to get lucky and get a ticket. This convenience of being able to have options, and get tickets to whatever you want, is what you’re going to pay for.
Having said that, there are fees added to the ticket price as well. There are both service fees and booking fees that will be added onto the purchase before final payment. These cover the fee for using the site and being able to purchase the ticket. This can be a deal-breaker for some, but most sites have this in some form or another, so it doesn’t reflect badly on the site.
How To Contact Footballticketpad?
There are a few different ways to contact Footballticketpad if you have questions or concerns. The site has a live chat option that allows you to message a customer support agent to help you with any issues that you may be having on the site, and there is also a contact page where you can give your information in order to get an email back about the problem you encountered.
The live chat is often more effective for immediate help, but if you want to talk to someone directly, or are having a problem that is complicated and would be easier to explain in conversation then they also have a customer service line that you can call to get the issues you’re having sorted out in a timely matter.
Footballticketpad t: +44 (0)20 79936171
What Is The Footballticketpad Guarantee?
The guarantee that Footballticketpad gives its customers is that they will get your tickets to you within a week of your event and that they will be legit. If anything does happen that challenges this guarantee, the company will do everything they can to remedy the situation and get you new tickets, or a full refund.
Their 100% refund guarantee states that you will get your money back for the ticket in the case of any unfortunate circumstances that cause you to not get your tickets or to encounter counterfeit tickets. Because you are buying from individual sellers, you could potentially run into someone who is not reliable. However, if this is found to be the case, they are charged and removed from the site. So, even in the worst-case scenarios, Footballticketpad takes care of their customers so that they will have a good experience and purchase more tickets from them in the future.
Is Footballticketpad Reliable, Safe, and Legit?
With their guarantee, you can feel safe and secure knowing that you get your tickets, or else. This site will work to get you what you need and give you a refund if the event that they can’t make that happen. So, you can rest assured that no matter what happens, you will be taken care of with the best service possible.
Although there may still be a slight chance that an unreputable seller online will scam customers, the site will ban them from the site immediately once found out, and they will not be able to sell again. This is an unfortunate issue with online marketplaces, but with the guarantee, you can still be refunded, or given new tickets to the event if available. So, either way, you are still their first priority as a customer.
If you ever need any help while on the site, they will also be there for you for question and concerns. Their FAQ page should answer any simple questions to get you started, but you can reach out the phone line or live chat to get help with anything else, so you will have help from the first purchase on the site, until the event.
What Do People say Online About Footballticketpad?
Reviews from other customers can be the fastest way to find out the good and bad about a company from the people that have used it. Reading other reviews can show you which companies to put your trust in, and which ones to avoid.
Luckily, the reviews for Footballticketpad on Trustpilot are mostly positive. Out of all the reviews, 80% of them rate their experience with the company as excellent. On top of that, another 7% of reviews rate them as great. So, altogether, their reviews are 87% positive. That is outstanding and shows you that they have a good track record of keeping their customers happy.
Even with some negative reviews, there were situations with sellers not coming through with tickets on their end, and Footballticketpad had to refund the customer. This seems to be a small issue with each online marketplace due to the nature of it, but they seem to do their best to remedy the situation however possible and still try to make the customer’s experience the best it can be under the circumstances.
Can I Trust Footballticketpad That I Will Get My Tickets?
With their great customer service and their guarantee, it is safe to say that you can feel secure in ordering from this company. Their secure payment process ensures that your information is encrypted at the highest level, so it doesn’t get into the hands of anyone who shouldn’t have it, and your tickets are guaranteed to come or you will get a full refund.
With safety like this, it shows that Footballticketpad is a company that will work hard to keep its customers happy, safe, and secure when purchasing a ticket. So, you can feel safe to order from their site.
Overall, it is clear that Footballticketpad is a UK company that works for its customers, and gives them the very best. Whether that is in regards to customer service, problem-solving, or the tickets themselves, this company comes out ahead.
You can feel safe and secure knowing that other customers have had great experiences, and you can expect that you will too. With different payments options and wide ticket availability, you can get great seats for an event of your choosing from a company that has proven itself trustworthy.
So, the next time you are looking for tickets for a big game, you don’t need to spend time searching for different sites and hoping for the best. Just go straight to Footballticketpad, and you can get everything you need.