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Frequently Asked Questions

Hi, here you can find the answers to the most common questions, if you can`'t find what you are looking for then please reach out to us at hi@seatpick.com

Why am I being redirected to another website?
You are being redirected to one of our trusted affiliate partners. We provide you with the most relevant options in the market, so you will be able to make the best value for money decision when buying a ticket.
You are being redirected to one of our trusted affiliate partners. We provide you with the most relevant options in the market, so you will be able to make the best value for money decision when buying a ticket.
My event was canceled/postponed, what should I do?
If your event was postponed, your tickets will still be valid for the new date. In case your event was canceled, you will be able to get a refund, in some cases we will need you to return your tickets in order to secure your refund.
If your event was postponed, your tickets will still be valid for the new date. In case your event was canceled, you will be able to get a refund, in some cases we will need you to return your tickets in order to secure your refund.
Will I be seated together?
Tickets that were purchased from a single listing will be seated next to each other unless specifically stated during the checkout.
Tickets that were purchased from a single listing will be seated next to each other unless specifically stated during the checkout.
Why is the face value of the ticket different then what I paid?
The `face value` is the original price that was set by the primary vendor, organizer or team of the event. The prices of the tickets in the secondary market are demand driven, as a result prices may be higher or lower than the face value. Our mission is to help you find the best value in the market at any given time.
The `face value` is the original price that was set by the primary vendor, organizer or team of the event. The prices of the tickets in the secondary market are demand driven, as a result prices may be higher or lower than the face value. Our mission is to help you find the best value in the market at any given time.
Where does SeatPick get its tickets?
Instead of you needing to search dozens of individual ticketing sites, SeatPick does the heavy lifting for you by searching hundreds of sites and showing you the best tickets in one place.
Instead of you needing to search dozens of individual ticketing sites, SeatPick does the heavy lifting for you by searching hundreds of sites and showing you the best tickets in one place.
Didn't get the answer you were looking for?
Please get in touch with us by emailing hi@seatpick.com. If its the day of the event and you have an urgent situation, you can reach us at the emergency number that was provided to you with your purchase.
Please get in touch with us by emailing hi@seatpick.com. If its the day of the event and you have an urgent situation, you can reach us at the emergency number that was provided to you with your purchase.
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    © 2023 SeatPick. All rights reserved.